Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@dhhxm.com.
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Pre Sale Questions
When will my order ship?
All orders are processed within 1-3 business days, plus shipping time.
Where isDHHXM based and where do you ship from?
DHHXM is based in Wisconsin and your orders also ship from Wisconsin!
Does DHHXM have a storefront?
We currently do not have a storefront. Everything is based online and customers can only shop, place orders and return items through our online store.
Can I cancel my order?
Once you complete your checkout, we cannot cancel your order. Please double-check your order (e.g., size, quantity, shipping address) before you click ‘Order’. If you have found a mistake, please wait to receive your order, then start the return process.
How should I wash my DHHXM product?
We recommend washing our products in cold water, and air drying to preserve the color and shape. Avoid irons and use steamers in the case of excess wrinkles.
Are DHHXM products ethically sourced?
Yes! We truly care and take pride in how our products are made and sourced. We only work with brands and wholesalers that we trust and uphold the same standards and ethics we follow at our headquarters in Wisconsin.
How does DHHXM select which items they will sell?
All of our items are either custom designed by the sisters of DHHXM or hand selected from brands and wholesalers we trust and work with.